Refund policy

We aim to provide high-quality products and a great shopping experience. However, if you are not satisfied with your purchase, the following refund policy applies:


  • Refunds or exchanges are only applicable in case of damaged, defective, or wrong products.
  • Customers must contact us within 48 hours of receiving the order with clear photo or video proof.
  • The product must be unused, in original condition, and in original packaging.
  • Once the complaint is verified:
    • A replacement may be sent, or
    • A refund will be processed (decision will be made by our team).

  • Shipping / delivery charges are non-refundable.
  • No refunds on sale, discounted, or promotional items, unless the product is damaged or defective.



For refund requests:

Please contact us via the email or WhatsApp number mentioned on our website.


Terms of Service



By accessing or purchasing from our website / store, you agree to the following terms:


  • All information provided by the customer must be accurate and complete.
  • We reserve the right to change products, prices, or policies at any time without prior notice.
  • Product images are for reference purposes only; the actual product may slightly vary.
  • We reserve the right to cancel or refuse any order in case of fraud, incorrect information, or stock issues.
  • All website content (logos, images, text) is copyright protected and may not be reused without permission.
  • We are not directly responsible for delivery delays, courier issues, or third-party service failures.